Sales & Collection Follow-up Specialist

Key Responsibilities & Job Description: - **Sales and Customer Analysis:** Analyze customer sales performance by comparing current sales with previous years, identify declines in customer purchases, and investigate the reasons behind customer inactivity in coordination with the branch accountant. Clarify findings and required actions to the sales representative and branch supervisor. - **Customer Inventory Monitoring:** Monitor inventory levels at customer locations, track product expiry dates to prevent slow-moving or stagnant stock, and review outstanding debts in relation to the value of available inventory. - **Sales Representative Route Control:** Track and review daily route plans, monitor the completion of scheduled visits to doctors and customers, and follow up on the efficiency and accuracy of field inventory-counting activities. - **Sales Targets and Collection Follow-up:** Conduct weekly comparisons of sales and collection targets against actual performance, monitor aging receivables and overdue invoices, and promptly report deviations to prevent the accumulation of outstanding debts. - **Field Monitoring and Compliance:** Conduct field follow-up visits and review the accuracy of sales, collection, inventory, and customer-related information reported by branch accountants and sales representatives. - **Reports and Performance Deviations:** Prepare and submit weekly and monthly reports to the branch supervisor and general management, highlighting performance deviations, financial risks, field errors, and recommended corrective actions. - **Coordination and Corrective Action:** Coordinate with branch accountants, sales representatives, and branch supervisors to address customer issues, improve collections, reduce financial risks, and support the achievement of sales objectives. Requirements & Qualifications: - **Education:** Bachelor s degree in Accounting, Finance, Business Administration, or a related field. - **Experience:** Minimum of 2 years of practical experience in financial accounting, sales analysis, accounts receivable, collection follow-up, inventory control, or a related role. - **Financial and Sales Analysis:** Strong knowledge of financial analysis, sales performance analysis, receivables aging, customer debt monitoring, and variance analysis. - **Sales Route Monitoring:** Practical experience in monitoring sales representatives daily routes, customer visits, doctor visits, and field activities. - **Inventory and Credit Control:** Experience in monitoring customer inventory, product expiry dates, outstanding balances, and the relationship between customer debt and inventory value. - **Systems and Software:** Good command of ERP/accounting systems and strong proficiency in Microsoft Excel. Knowledge of Power BI or other business intelligence and data-analysis tools is an advantage. - **Communication and Reporting:** Strong communication, coordination, follow-up, reporting, and problem-solving skills. - **Industry Background:** Experience in the pharmaceutical, medical supplies, FMCG, or distribution sector is preferred. - **Personal Skills:** High attention to detail, analytical thinking, field-monitor

Application Method: hr@pharma-pedia.com